Shipping Policy

Shipping Methods and Timeframes

VendGlo works with various suppliers who are responsible for shipping their products directly to buyers. Each supplier may have different shipping methods, carriers, and timeframes. The specific shipping options available for a product will be displayed on the product page or during checkout.

Estimated delivery times are provided as a general guideline and are not guaranteed. Actual delivery times may vary based on factors such as product availability, processing time, shipping destination, and carrier performance.

Shipping Costs

Shipping costs are determined by the supplier based on factors such as product weight, dimensions, shipping method, and destination. The applicable shipping costs will be displayed during the checkout process before you complete your purchase.

Some suppliers may offer free shipping for orders above a certain value. These offers will be clearly indicated on the product page or during checkout.

International Shipping

Many suppliers on VendGlo offer international shipping. When ordering products for international delivery, please be aware that you may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These additional charges are the responsibility of the buyer and are not included in the purchase price or shipping costs displayed on our platform.

International shipments may experience delays due to customs processing, which is beyond our control. We recommend checking your country's import regulations before placing an order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. You can also track your order through your VendGlo account dashboard.

Please note that some shipping methods may not provide tracking information, and tracking may not be available for all international destinations.

Delivery Issues

If you experience any issues with your delivery, such as damaged items, missing items, or significant delays, please contact the supplier directly through the VendGlo platform. If you are unable to resolve the issue with the supplier, you can contact VendGlo customer support for assistance.

Changes to This Shipping Policy

We may update our Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes.

Contact Us

If you have any questions about this Shipping Policy, please contact us at shipping@vendglo.com.